The doctor’s orders, made easier

Amazon Clinic is a convenient way to find treatment online for many common conditions.

Answer a few questions

Once you choose your condition, we’ll ask you to fill out an intake form about your current symptoms and basic health history. This should only take a few minutes.
prescriber icon
Often, you might not know the cost of a doctor visit until you get the bill. Not here. With Amazon Clinic, you pay an upfront, flat fee for your visit.
question about your condition

Message with a licensed clinician

Once you’ve completed the intake form, you can go ahead with your day. A clinician will review your information and follow up by secure message with any questions.
prescriber icon
Amazon Clinic works with healthcare provider groups that employ or contract with US-licensed clinicians like doctors (MDs) and nurse practitioners (NPs), selected based on their standard of care.
message with a clinician

Get personalized treatment

Your clinician will provide you with a treatment plan. If that includes prescriptions, we can have those sent to your chosen pharmacy for you.
prescriber icon
You can use your insurance to pay for any prescribed medications. Just like at a regular doctor’s office, the cost of any medication prescribed is not included in the cost of your visit.
personalized treatment

You may be wondering

How does it work?
It’s easy. Just choose an online clinic and fill out an intake form—no need to pick up the phone or have a video call. In some cases, you may need to upload a few pictures of the affected area.

A US-licensed clinician will review your information and message you with a treatment plan that can include things like prescriptions and behavioral recommendations. After you get your treatment plan, you can message your clinician with follow-up questions at no additional cost for up to 14 days.
How much does it cost?
Each online clinic sets its own prices, and prices vary for each treatment. To compare prices, visit the condition page for the treatment you’re interested in. The cost of medication isn’t included in your visit. If a clinician writes you a prescription, you can buy your medication from the pharmacy of your choice.
How do I choose an online clinic?
To compare prices, response times, and services offered, visit the condition page for the treatment you’re interested in and look for the comparison chart.
Can I use my health insurance to pay for the visit?
Amazon Clinic doesn’t accept health insurance at this time. Instead, you pay a flat fee for the care you receive. You can pay with your FSA or HSA debit card, or submit your receipt to your insurer for reimbursement.

Please note: At this time, Amazon Clinic isn’t intended for individuals who receive coverage from federal or state healthcare payors. We encourage you to visit a covered provider who is contracted with your health plan for services.
Can I use health insurance to pay for any medications my clinician might prescribe?
Yes, although insurance coverage for prescription drugs varies. Please talk with your insurer or pharmacy directly about any questions you may have regarding your coverage. The cost of medication isn't included in the cost of your visit.