It’s easy. Just choose an online clinic, fill out an intake form, and connect with a clinician—no appointment needed. After you get your treatment plan, you can message your clinician with follow-up questions at no additional cost for up to 14 days.
The doctor’s orders, made easier
Amazon Clinic is a convenient way to find treatment online from a doctor or nurse practitioner for many common conditions.
STEP 1
Pick your online clinic
Compare prices, response times, and available treatments, then choose what works best for you.
ABOUT CLINICS
All participating clinics offer:
• U.S. licensed clinicians
• Transparent pricing
• Quick, discreet virtual care—no appointment needed
• U.S. licensed clinicians
• Transparent pricing
• Quick, discreet virtual care—no appointment needed
STEP 2
Answer some questions
Once you choose your clinic, we’ll ask you to fill out an intake form about your current symptoms and basic health history. This should only take a few minutes.
ABOUT YOUR CLINICIANS
Amazon Clinic works with healthcare provider groups that employ or contract with U.S.-licensed clinicians like doctors (MDs) and nurse practitioners (NPs), selected based on their standard of care.
STEP 3
Connect with a clinician
Video visits are available in all 50 states, 24 hours a day, 7 days a week. No appointment necessary. Message-only visits are available in select states. To see your visit options, let us know where you are.
FOR PRESCRIPTIONS
You can use your insurance to pay for any prescribed medications. Just like at a regular doctor’s office, the cost of prescribed medication isn’t included in the cost of your visit.
You may be wondering
How does it work?
How much does it cost?
Each online clinic sets its own prices, and prices vary for each treatment. To compare prices, visit the condition page for the treatment you’re interested in. The cost of medication isn’t included in your visit. If a clinician writes you a prescription, you can buy your medication from the pharmacy of your choice.
How do I choose an online clinic?
To compare prices, response times, and services offered, visit the condition page for the treatment you’re interested in and look for the comparison chart.
Can I use my health insurance to pay for the visit?
Amazon Clinic doesn’t accept health insurance at this time. Instead, you pay a flat fee for the care you receive. You can pay with your FSA or HSA debit card, or submit your receipt to your insurer for reimbursement.
You can use Amazon Clinic if you're an adult between the ages of 18 and 64 and you're located in the U.S. At this time, Amazon Clinic isn’t intended for beneficiaries of government payor programs, including Medicare and Medicaid.
You can use Amazon Clinic if you're an adult between the ages of 18 and 64 and you're located in the U.S. At this time, Amazon Clinic isn’t intended for beneficiaries of government payor programs, including Medicare and Medicaid.
Can I use health insurance to pay for any medications my clinician might prescribe?
Yes, although insurance coverage for prescription drugs varies. Please talk with your insurer or pharmacy directly about any questions you may have regarding your coverage. The cost of medication isn't included in the cost of your visit.
