Refunds are determined on a case-by-case basis. If you had a technical issue or have feedback about the care you received, please contact Amazon Clinic Customer Care at 855-682-2766
. For medical questions or concerns about your treatment plan, contact your clinician directly in your Amazon Clinic message center.
You should know that Amazon Clinic won’t issue a refund if a clinician reviews your information and decides that prescription medication isn’t the best treatment for you.