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Urinary tract infection (UTI) treatment - Online visit

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Virtual visit
starting at


*Prices vary by location
Get virtual care from a licensed clinician quickly—no appointment necessary.
Answer some health questions and connect with a clinician
Pick up any prescribed medication at a pharmacy of your choice or have it delivered
Pay a flat visit fee without surprise bills (insurance not accepted)
Your health data is secure and protected by our practices and by law
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What is a urinary tract infection (UTI)?

UTIs are infections caused by unwelcome bacteria colonizing the lower urinary tract (urethra and bladder). If left untreated, the bacteria can ascend to the kidneys, where an infection can become far more dangerous.

What are UTI symptoms?

• Pain or burning sensation with urination
• Frequent or urgent urination
• Tenderness above the pubic bone

Common UTI medications

Your clinician will determine which (if any) UTI treatment is medically appropriate for you based on your symptoms and health history. If you're prescribed medication, pick it up at a pharmacy of your choice. The cost of your prescribed medication may be covered by health insurance.
Icon of a prescription bottle and pills
Icon of a prescription bottle and pills
Icon of a prescription bottle and pills
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How it works
Treatment for women, ages 18-64
No appointment needed
Start an online visit with U.S.-licensed clinicians quickly and discreetly, whenever works best for you.
Pick your online provider
All participating providers offer affordable prices and care at your convenience.
Answer some questions and connect with a clinician
We'll ask some questions about your symptoms and health history and what you're looking for, then connect you with a clinician within hours.
Personalized treatment
Your clinician will review your health history and symptoms, then help you find the best treatment.
Pick up your medication at a pharmacy of your choice or get free, discreet shipping from Amazon Pharmacy. The cost of medication isn't included in your visit. You'll need to pay for it separately at the pharmacy.
Follow-up care
Unlimited messaging with your clinician for 14 days after you receive your treatment plan. Ask questions about your treatment, or change or adjust your medication.
Frequently asked questions
Is this visit right for me?
This visit may be right for you if:
• Your sex assigned at birth was female

• You haven’t already been treated with an antibiotic for your current symptoms

• You haven’t had more than 3 UTIs in the past 12 months

• You're not pregnant
What UTI medications can I get through Amazon Clinic?
Your clinician may prescribe a short-term oral antibiotic if your symptoms indicate that you have an uncomplicated UTI (also known as acute simple cystitis). Before prescribing medication, however, your clinician will want to know if you've recently taken antibiotics for the same symptoms. Overprescribing this type of therapy can lead to bacterial resistance, when the drug doesn't work as well.

If you started taking antibiotics over 3 days ago and you're still having UTI symptoms, you'll need to see a trusted healthcare provider like a primary care physician (PCP) for an in-person evaluation.
Why do women get UTIs?
In general, it's easier for "bad" bacteria like E. coli to access female anatomy because the urethra is so close to the anus.

To lower your risk of getting another UTI, you can do the following:
• Urinate before and after having sex

• Wipe yourself front to back after using the bathroom

• Drink lots of water

• Don't "hold it" for too long when you need to urinate
Some research has also shown the natural benefits of cranberry in keeping e. Coli from bonding to the urinary tract.
Can men get UTI treatment through Amazon Clinic?
Not at this time. Bacterial infections of male anatomy tend to be more complex. If your assigned sex at birth was male and you're having UTI symptoms like painful urination or blood in your urine, you'll need to see a trusted healthcare provider like a primary care physician (PCP) for an in-person evaluation.
What types of visit can I have?
Video visits are available in all 50 states and D.C. Message-only visits are available in 34 states. To see your visit options, first choose your state.
Can I use my health insurance to pay for a visit and/or medication?
Amazon Clinic doesn't accept health insurance for visits at this time. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through Amazon Clinic. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
How does Amazon Clinic protect my health information?
Amazon Clinic protects your health information by strictly following the requirements of the Health Insurance Portability and Accountability Act (HIPAA). HIPAA governs what Amazon Clinic and your healthcare providers can do with your medical information, as well as your contact and payment information. Amazon Clinic doesn’t and will never sell your personal information. Learn more on our privacy page.
1. Gupta, K., Hooton, T. M., Naber, K. G., Wullt, B., Colgan, R., Miller, L. G., Moran, G. J., Nicolle, L. E., Raz, R., Schaeffer, A. J., Soper, D. E., Infectious Diseases Society of America, & European Society for Microbiology and Infectious Diseases (2011). International clinical practice guidelines for the treatment of acute uncomplicated cystitis and pyelonephritis in women: A 2010 update by the Infectious Diseases Society of America and the European Society for Microbiology and Infectious Diseases. Clinical infectious diseases : an official publication of the Infectious Diseases Society of America, 52(5), e103–e120. Retrieved from