Healthcare is a message away

Get treatment for common health concerns at your convenience—no appointments, video calls, or live chat required.
Illustration of a woman using Amazon Clinic to message with a doctor
No appointment needed
Start a visit quickly and discreetly, whenever works best for you.
Personalized treatment
Your clinician will review your symptoms and prescribe treatment.
US-licensed clinicians
We work with qualified doctors and nurse practitioners.
Your health data is secure
All of your information is protected by our practices and by law.

Prescription renewals

Answer some questions, renew your prescriptions for common medications. No video visit or live chat required.

Doctor visits made simple

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Get started anytime

We’ll ask about your current symptoms and basic health history.
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Message with a clinician

A doctor or nurse practitioner will review and reach out with questions.
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Get personalized treatment

Your clinician will prescribe treatment for you, including any medications.

You may be wondering

How does it work?
It’s easy. Just choose an online clinic and fill out an intake questionnaire—no need to pick up the phone or have a video call. In some cases, you may need to upload a few pictures of the affected area.

A US-licensed clinician will review your information and message you with a treatment plan that can include things like prescriptions and behavioral recommendations. After you get your treatment plan, you can message your clinician with follow-up questions at no additional cost for up to 14 days.
How much does it cost?
Each online clinic sets its own prices, and prices vary for each treatment. To compare prices, visit the condition page for the treatment you’re interested in. The cost of medication isn’t included in your visit. If a clinician writes you a prescription, you can buy your medication from the pharmacy of your choice.
How do I choose an online clinic?
To compare prices, response times, and services offered, visit the condition page for the treatment you’re interested in and look for the comparison chart.
Can I use my health insurance to pay for the visit?
Amazon Clinic doesn’t accept health insurance at this time. Instead, you pay a flat fee for the care you receive. You can pay with your FSA or HSA debit card, or submit your receipt to your insurer for reimbursement.

Please note: At this time, Amazon Clinic isn’t intended for individuals who receive coverage from federal or state healthcare payors. We encourage you to visit a covered provider who is contracted with your health plan for services.
Can I use health insurance to pay for any medications my clinician might prescribe?
Yes, although insurance coverage for prescription drugs varies. Please talk with your insurer or pharmacy directly about any questions you may have regarding your coverage. The cost of medication isn't included in the cost of your visit.

Skip the waiting room